Tesla took the customer loyalty title from Ford, ending a 12-year run for the Dearborn automaker
Ford Motor Co. often commands customer loyalty, but Tesla just stole the crown for “Biggest Loyalty to Make” from the Dearborn automaker after 12 years of Ford dominance, according to S&P Global Mobility’s annual Automotive Loyalty Awards. announced Monday. Meanwhile, General Motors has retained the title of “Overall Reliable Manufacturer” for the eighth year in …